Cash & Carry

Items purchased at full price within 5 days of being moved to the Choose What You Pay collection are eligible for a store credit refund for the difference in price. Refunds will be issued in the form of a store credit, and cannot be applied retroactively. Your store credit never expires, and will automatically deduct from your next purchase at checkout.

  • Standard orders take up to 14 business days to arrive.
  • Expedited orders are shipped via DHL Express.
  • Expedited shipping takes up to 5 business days to arrive.

Pick-up-Point Locator

We offer some items for sale before they actually arrive. When you preorder these items, we’ll ship them out 1–2 business days after they become available at our warehouse.

You can tell if you’re purchasing an item that is a preorder item on both the product page and at checkout. Once you’ve placed your order, you can double-check our estimated restock date on the product page, and we’ll make sure to send you a shipping confirmation email once the item leaves our warehouse.

Door-to-door shipping service

For orders shipping to Australia, Canada, Hong Kong and countries in the European Union (excluding Switzerland), we offer standard shipping for a flat fee of $15 per order and expedited shipping for a flat fee of $75 per order.

Orders over $250 USD (excluding duties, taxes, and shipping) will receive free standard shipping.

International Parcel Delivery

For all other international countries, we offer expedited shipping for a flat fee of $25 per order. Orders over $500 USD (excluding duties, taxes, and shipping) will receive free standard shipping.

  • All in-stock orders (both standard and expedited) are processed within 1-2 business days.
  • First time orders and orders with two or more items receive free economy US Shipping.
  • Express U.S. Shipping costs between $14.95 and $19.95 based on your location and the weight of your order.

ABOUT LIP READING AND DEAF AWARENESS

Hearing loss communication specialist. Based in Shrewsbury, covering Telford and The West Midlands and parts of Cheshire and Staffordshire. I provide advice and guidance for people who have hearing loss, and their family. I provide services for employers and employees. These may be individually tailored support services or group workshop sessions.

SALLY JOYNER

I am currently the Vice chair of the Shropshire Deaf and Hard of Hearing Forum, I have been on the committee for 5 years and continue to support the deaf community through supporting the forum.

Copyrights 2020 ©️ In The Loop – Lipreading & Deaf Awareness.

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